Organizational behavior Essay Example | Topics and Well Written Essays - 2000 words - 2

Organizational behavior - Essay Example ous responsibility on its shoulders as regards any issues be it legal, environmental or technical and fulfills the requirements with utmost diligence. Even when the whole world was reeling under sustainability issues in 2008, this company reported net profits. In this journey, of late, it was faced with the issue of technical competency. It could not sustain change and management of configuration of IT management on an enterprise-wide basis. The issues could be both external and internal. To analyze the external issues, a more detailed PESTLE analysis would be result fetching. (Anon., 2009) - 1 Economic Factors: The whole world was reeling under economic depression due to collapse in global demand in 2008. However, this company has managed its sales and profits successfully through multi-level customer and supplier collaboration. Social Factors: There was a sharp rise in the employee turnover in the year 2006 to5.8%. It gradually decreased in the next years and in 2008, the turnover was only .7%. In the mean while there were also recruitments. As such, while 3,24,875 were employed in 2006. The same number has now risen to 3,69,928. The important point to be noted here is that the company also increased its sales targets and greater transparency aspects on technical fronts. So, sufficiency of this employed work force could be an issue on the amount of work done by them. Technical Factors: The firm was unable to catch up with the modern generation technology due to non-reproducibility of developers’ projects in its branches worldwide. Control of employees in all these units became a major issue. Even compliance to legal issues on deadlines was very difficult. As such, it has undertaken a drastic change in IT configuration. (Anon., 2009) - 2. Legal Factors: As an international brand compliance to legal issues was always required by the organization. However due to non- integrated IT systems, understandability of the reports was always a question. This became a

The Declaration of Independence in the American Legal System Essay

The Declaration of Independence in the American Legal System - Essay Example The Declaration of Independence in the American Legal System How the Declaration of Independence came about started a long time ago, in the annals of history. The laws in the United States which currently govern Americans’ private and working lives, in several spheres, have radically changed over the last two hundred-and-thirty-five years that this country has been in existence. When lawyers speak of the English legal system they are referring to the unified legal system of England and Wales. However, since the U.S., before its inception was colonized by the British—much of American law is derived from the English legal system. Since Great Britain ruled over the colonies, they had adopted the British legal system. There are several sources of the American legal system—including the nature of law, common law, and statute law—and why the Declaration of Independence is most closely associated with statute law, even though it has elements of the other law in i t. a. The Nature of Law In any community or group, rules made by the people will develop to control the relationships between these members. These rules are essential if the community is to work. Human beings tend to congregate in societies with a basic human instinct to survive and as far as is possible to flourish. Even in primitive societies, traditions, religions, and customs will affect conduct as a society develops. As these societies grow, a more complex set of rules of a more definite nature emerge and a body of law comes into existence. At the same time machinery for the enforcement of these new laws must also come into existence. At first, the colonies were a body of independent states that operated separately from each other. However, eventually, the colonies realized that their independence was imminent once Britain started to block their supply ships with the help of German mercenaries. This made it evident to politicians, statesmen, and writers that Britain was declari ng war on the colonies (in essence). Thomas Jefferson used language from John Locke’s Second Treatise on Government to help, in part, draft the Declaration of Independence: â€Å"Republicanism meant more than ousting the king. The Declaration of Independence had stated the principle of popular sovereignty: Governments derive ‘their just powers from the consent of the governed.’ In the heat of revolution, many Patriots gave this clause a democratic twist† (Henretta and Brody 2010, 174). Jefferson would later develop the Federalist powers, having developed the concept of checks and balances in government. b. Common Law Most legal systems in Europe (including Scotland) are strongly influenced by Roman Law, and still, have some carryover today. The body of law that applies in England and Wales is different and has gradually developed over a long period of time. This body of law is called the ‘Common Law’ and has become the basis of law not only in England and Wales but also in the United States of America and many Commonwealth countries. The common law developed from the Norman Conquest in 1066 when a centrally strong government led to a centralization of the administration of law, the unification of varied local customs, traveling judges and centralized courts with a ‘common’ law.

A History of Journalism in the Philippines Essay Example for Free

A History of Journalism in the Philippines Essay Revolution, the press, which plays a potent role in the promotion of truth, justice, and democracy, and of peace, progress, and prosperity, was liberated from dictatorship. During this period, crony newspapers were closed and the National Press Club and the Philippine Press Institute were revived to professionalize mass media in the country. During this period, significant changes, advances, and developments have taken place in Philippine journalism. Newspapers and periodicals have expanded in pages, sections, coverages, and circulations. They have become venues of sensitive issues like death penalty, charter change, juetengate scandal, and visiting forces agreement, and of diverse issues about the civil society, land reform, human rights, genders issues, and other areas that before the 1986 EDSA Revolution were previously ignored or minimally covered. Some investigative reports have led to further investigations, have enhanced transparency, and have reduced corruption in the judiciary, executive, and legislative branches of the government. These developments are attributed to the continuing efforts of the newspaper and the periodical industry and their research and academic organizations: the Philippine Center for Investigative Journalism, which conducts rigorous research in the affairs of the state; the Center for Media Freedom and Responsibility, which upgrades professionalism and responsibility of media practitioners through seminars, workshops, and publications; the Philippine Press Institute, which conducts trainings and sponsors the Annual Community Press Awards that recognizes excellence among provincial newspapers and periodicals; and the Asian Institute of Journalism and Communication, which offers graduate studies in journalism and in communication management and conducts media research, interim training, and policy advocacy. In 1998, there are 14 daily broadsheets and 19 tabloids published in Metro  Manila. Among the broadsheets with the biggest circulations include the Manila Bulletin with a claimed circulation of 280 000 on weekdays and 300 000 on weekends and the Philippine Daily Inquirer with a claimed circulation of 260 000 on weekdays and 280 000 on weekends. Among the tabloids with the biggest circulations include the Abante with a claimed circulation of 417 600 and the People’s Journal with a claimed circulation of 382 000. Out of the 408 provincial newspapers and periodicals, 30 are printed daily, 292 are published weekly, and the rest are circulated either monthly or quarterly. Today, based from the 2000 Philippine Media Fact Book, there are 559 print publications, 475 broadsheets, 45 magazines, and 39 tabloids and comics; 22 percent are published in the National Capital Region, 12 broadsheets, 17 tabloids, 32 magazines, 39 comics, and 5 Chinese newspapers. Among the broadsheets with the biggest circulations include the Philippine Daily Inquirer with a daily circulation of 257 416, followed by the Philippine Star, 251 000, and the Manila Bulletin, 240 000. Other broadsheets with their daily circulation are as follows: Today, 152 268; Kabayan, 150 000; Malaya, 135 193; Manila Standard, 96 310; Sun Star Manila, 87 000; Philippine Post, 78 218; The Manila Times, 75 000; Business World, 61 283; and The Daily Tribune, 50 000. Among the tabloids with the biggest circulations include Bulgar with a daily circulation of 448 450, followed by the People’s Journal, 382 200, and the People’s Tonight, 365 811. Other tabloids with their daily circulation are as follows: Remate, 310 000; Abante, 260 000; Bandera, 253 523; Pilipino Star Ngayon, 250 200, People’s Bagong Taliba, 210 000; Balita, 175 725; Tempo, 160 000; Abante Tonight, 150 000; Isyu, 126 835; Saksi Ngayon, 100 000; Remate Tonight, 90 000; Balita sa Hapon, 35 000; and Sun Star Bulilit, 30 000. Among the Sunday supplements of daily newspapers, Panorama of the Manila Bulletin has the highest number of circulation, 300 000, followed by the Sunday Inquirer Magazine of the Philippine daily Inquirer, 268 575, and the Starweek Magazine of the Philippine Star, 268 000. Among the entertainment magazines, Glitter has the highest number of circulation with 300 000, followed by the Pilipino Reporter News Magazine, 188 192, and the Woman Today, 184 900. __________________________________________________________ Inquiry, Dissent, and Struggle Javier Flores and Ava Vivian Gonzales Though the Philippine Collegian retains the singular distinction of being the most illustrious campus paper in the country, there is no single Collegian. A rummage through the archives, through pages crumbling with age, reveals an impermanence of its character. There are indeed as many versions of the Collegian as there are batches of writers and students, and passing crises peculiar to different times. Each generation names its own foes. The process of writing, subversive as it is, fords the inter-generational divide. Such exercise puts one upon inquiry, the starting point of advocacy. When one writes, one requires breathing space: the right to dissect any topic under the sun and in the domain of heaven, and the right not to be interfered with in so doing. The practice of interrogating accepted modes of thinking and overturning paradigms breeds criticism of the powers that be. In the Collegians storied past, this criticism, coming at times when to be informed was an offense, was not always welcome. There were issues which came out with white spaces where editorials should have been. Homobono Adaza, then editor in chief (EIC), was removed from office for writing an editorial against the UP Administration. During the Martial Law years, staffers were threatened that they would not graduate if they persisted in  attacking the government. The bright lives of some of its editors: Abraham Sarmiento Jr., Antonio Tagamolila, and Enrique Voltaire Garcia III, among a host of others, were snuffed out. The history of the Collegian is likewise replete with struggles against those who desired to shackle the freedom of writers: the fight against vague provisions on the selection of judges for the editorial exam; the battle to abolish the position of a faculty adviser who had to sign every page proof of the paper; and the endeavor to take care of its own coffers without the Administration holding its finances hostage. Since the birth of Collegian in 1922, generations of writers have dipped their pens into the inkwell of society racked with vicissitudes. The Collegian was a party in their efforts to resolve the varied inequities of the times with articles that seared, and commentaries that burned. It is imperative that we turn the page to remind us of the efforts of those who came before us. Perfection lies not behind us, but ahead of us. It is not a forsaken paradise, but a territory we must one day conquer, a city we must one day build. Nevertheless, it is not a mortal sin to occasionally contemplate the cornerstones that have been placed by those before us to show us what is possible.

Post Operative Outcome of Extended Nasolabial Flaps

Post Operative Outcome of Extended Nasolabial Flaps TITLE: Reconstruction of post release intraoral Oral Submucous Fibrosis defects by Extended Naso-Labial flaps versus Platysma myocutaneous muscle flaps: A Comparative Study. ABSTRACT- We compared post operative outcome of extended Nasolabial flaps with Platysma myocutaneous muscle flaps, in the management of 20 randomly selected patients with histologically confirmed oral submucous fibrosis. Patients and Methods: All patients in the study were treated by release of fibrous bands and bilateral coronoidectomy. In addition reconstruction was done in ten patients with extended nasolabial flaps (Nasolabial group) and in another ten patients with platysma myocutaneous muscle flaps (Platysma group). In the nasolabial group the mean preoperative interincisal mouth opening was 12 mm (range 3-14 mm) and in platysma group it was 11 mm (~ 3-13 mm). Vigorous post-operative physiotherapy was advised to all 20 patients and they were followed up for next 3 years .The interincisal mouth opening improved to 47 mm (~35-51 mm) in the nasolabial group and 48 mm (~ 41-52 mm) in the platysma group. Conclusion: Both the procedures were equally effective in management of oral submucous fibrosis in terms of postoperative interincisal mouth opening. However the facial extra-oral scars were not aesthetically acceptable in the nasolabial group, which were prevented when Platysmal myocutaneous muscle flaps were used for the reconstruction of post release oral submucous fibrosis defects. INTRODUCTION Oral submucous fibrosis is an insidious, chronic, disabling disease of obscure aetiology that affects the entire oral cavity, sometimes the pharynx and rarely the larynx. It is characterised by blanching and stiffness of oral mucosa, which causes progressive limitations of mouth opening and intolerance to hot and spicy food. It is an established precancerous condition which is seen mostly in the Indian subcontinent. Its precancerous nature was first described by Paymaster 1, who recorded the onset of slowly growing squamous cell carcinomas in one third of the patients. Murti et al, 2 reported the malignant transformation of oral submucous fibrosis. As the aetiology is uncertain, its treatment has largely been symptomatic and various treatments have been described vastly in literature with inconsistent results. In this study, two techniques for the closure of post release oral submucous fibrosis defects were compared. The importance of coronoidectomy was emphasised and two local flaps were used for reconstruction. We hypothecated that the platysma myocutaneous muscle flaps would be a better option than extended nasolabial flaps in terms of unaesthetic extraoral facial scars for the management of oral submucous fibrosis.3,4,5. PATIENTS AND METHODS Twenty consecutive patients who were treated at the Department of Oral and Maxillofacial surgery, SDKS Dental College and Hospital, Hingna, Nagpur (18 men and 2 women aged between 18 to 41 yrs of age), were randomly selected for this retrospective study. The study was approved by the institutional ethics committee. No patient had preoperative interincisal opening more than 25mm. Following aseptic precautions, all patients were intubated using the fibreoptic bronchoscope and operated under general anaesthesia. Incisions were made using an electrosurgical knife from the corner of the mouth to the soft palate at the level of the linea alba avoiding injury to the Stenson’s duct. The bands were cut and the interincisal opening recorded. The coronoid processes were approached via the same incision and bilateral coronoidectomy or coronoidotomy was done. The maxillary and mandibular third molars were extracted. In the nasolabial group, extended nasolabial flaps as described by Borle et al 4, were raised for grafting from the tip of nasolabial fold to the inferior border of the mandible. The flaps were raised bilaterally in the plane of the superficial musculo-aponeurotic system from both terminal points to the region of the central pedicle. The diameter of the pedicle was roughly 1cm and it was distanced 1cm lateral to the corner of the mouth (Fig. 1). The flap was transposed intraorally through a small trans-buccal tunnel near the commissure of the mouth without tension. The inferior wing of the flap was sutured to the anterior edge of the defect, while the superior wing was sutured to the posterior edge of the defect. The extraoral defect was closed primarily in layers after liberal undermining of the skin in the subcutaneous plane to prevent any tension across the suture line. In the platysma group, a superiorly based platysma myocutaneous muscle flap was raised as described by D.A Baur 5 and used for reconstruction of the intraoral defects. With the neck hyper extended, the proposed skin paddle was outlined on the ipsilateral neck, below the inferior border of the mandible (Fig. 2). The superior incision was made first and the plane superficial to the platysma muscle was dissected carefully cephalic to the inferior border of the mandible. A skin incision was then made at the inferior line of the skin paddle, with additional exposure of the platysma muscle inferiorly. The platysma muscle was transected sharply at least 1cm inferior to the edge of skin paddle, and a subplatysmal plane of dissection developed just below the inferior border of the mandible. If the cervical branch of the facial nerve was to be incorporated, it was necessary to identify the nerve in the superficial layer of deep cervical fascia with careful dissection and preservation of its pr oximal portion. Once the plane of dissection was fully developed, the platysma myocutaneous flap was transected vertically, anteriorly and posteriorly for its full mobilisation. The flap was then introduced into the oral defect by creating an appropriately sized soft tissue tunnel. The harvested flap was sutured to the defect, which was created by release of the fibrous bands. The donor site was easily closed in layers, totally avoiding any unacceptable facial scar and obtaining by far a much better cosmetic result (as shown in Fig. 3b). A soft temporomandibular joint trainer was placed in the oral cavity post operatively for 10 days to prevent dehiscence of the flap, as result of occlusal trauma. After a latent period of 10 days, physiotherapy was started with the help of Hister’s jaw exerciser to prevent contracture and relapse. The patients were instructed about the exercises and mandated to do them for the next 6 months until they were followed up in the Department of Oral and Maxillofacial Surgery. We used the Student’s unpaired t test for statistical analysis of the study. RESULTS There were 2 groups of 10 patients each, one of which had nasolabial flaps, and the other platysma myocutaneous flaps.The differences in mouth opening were as shown in Table 1. All patients in nasolabial group developed extra-oral facial scars, compared with none in the platysma group. The differences in mouth opening before and after the surgery were almost similar in both groups (p) There were some complications in the nasolabial group including partial flap necrosis, particularly at the tips, temporary widening of oral commissure, unsightly extra oral scars as shown in (Fig. 3a), subluxation of the Temporomandibular Joint, perforation of the palate and intraoral growth of hair. In the platysma group, few patients developed temporary paraesthesia, which was noticed over the lateral cervical region, subluxation of the mandible and scars over the lower neck region which were usually covered by the shirt’s collar and not visible extra orally on the face. There were no delayed complications in the platysma group, but 2 patients in the nasolabial group had a â€Å"fish mouth† deformity, even after a year (Table 2). DISCUSSION The treatment of oral submucous fibrosis is mainly symptomatic, as the aetiology is not clearly understood and it is of progressive nature. Conservative treatments include multi-vitamins, iron supplementation and intra-lesional injections of hyaluronidase, placental extracts and steroids to name a few. Submucosal injections of various drugs may produce temporary symptomatic relief but can lead to aggravated fibrosis, pronounced trismus and increased morbidity from mechanical injury, secondary to the needle prick injury 6. Different treatment plans and surgical interventions have been proposed by various authors with variable success rates. Excision of fibrous bands and propping the mouth open to allow secondary epithelisation is known to cause rebound fibrosis during healing. The release of fibrous bands followed by split thickness skin grafting results in high recurrence rate following contracture. The survival of full thickness skin grafts is questionable. The use of an island palatal flap based on the greater palatine artery was recommended by Khanna et al., but has limitations including involvement of donor tissue with the limited reach of the flap, as well as the need to extract the maxillary second molar tooth, so that the flap is not under tension.7 The bilateral tongue flap causes severe dysphagia, disarticulation, and it carries unwarranted risk of aspiration. It also provides a limited amount of donor tissue as its reach is inadequate. The doubtful stability of tongue flaps and their dehiscence are the most common post operative complications caused due to uncontrolled tongue movements.8 Buccal fat pads may also be used to cover the defects after excision of fibrous bands and also as their harvest is simple. However in patients with chronic disease they are likely to be atrophic. In addition, the anterior reach of buccal fat pads is inadequate and thus the region anterior to the cuspids often is required to be left raw; which therefore heals by secondary intention and subsequent fibrosis, leading to gradual relapse. 9 Bilateral radial forearm flaps are hairy, and nearly half the patients require a secondary debulking procedure. Facilities for free tissue transfer are not universally available. 10 Caniff et al 11 recommended temporal myotomy or coronoidectomy to release severe trismus caused by the atrophic changes in the tendon of the temporalis muscle secondary to the disease. If the mouth opening was still less than 35 mm after bilateral fibrotomy, then for every case bilateral coronoidectomy was done, which increases the per-operative mouth opening. Complications like extra oral facial scars and intraoral growth of hair were common observation in our study when extended nasolabial flaps were used for reconstruction of defects. The patient’s compliance was not very good as far as facial aesthetics were concerned in the nasolabial group. These issues are taken care of when the platysma myocutaneous flap is harvested. The technique of platysma muscle flap however is more challenging as compared to that of extended nasolabial flap and needs to be mastered properly. CONCLUSION Surgical management of oral sub mucous fibrosis not only permits mouth opening but also facilitates the oral examinations for early detection and timely management of malignant transformation. This comparative study of Nasolabial flaps versus Platysma myocutaneous muscle flaps for reconstruction of intraoral post release oral submucous fibrosis defects emphasises on avoiding the extra oral facial scars in the patient. The postoperative mouth opening three years after surgery was comparable in both the techniques, however with better aesthetic outcomes in the platysmal group. We recommend the use of platysma muscle flap as compared to the extended nasolabial flap for reconstruction of the intraoral defects after release of oral sub mucous fibrosis .The facial aesthetics are not compromised in this technique. The risk of broadening of the commissure and pinched appearance of the lips are subsequently avoided. As the incision is far away from the face, and situated infero-laterally on the neck, the scars are hidden underneath the shirt’s collar, without hampering the facial aesthetics, avoiding an unsightly facial scar and ultimately resulting in better patient compliance and acceptance in today’s conscious society.

Torchwood, Egoism, and Utilitarianism Essays -- Literary Analysis

Torchwood’s third season â€Å"Children of Earth,† contains many momentous events which question human rationality, having good sagacity, judgment, and equanimity. Throughout these events two ethical philosophies unravel. The first philosophy, egoism, actions with solely one’s interests in mind, plays a major role in the season. Ethical egoists believe that one should look out for no one else but themselves, and a theory of psychological egoism states that whatever the reasoning is behind an action, the action is always an individual’s self-interest. The inconceivable enthralling events in the season are due to the 456’s yearning for ten percent of the children population. However, their request is not based upon a life-supporting necessity, but merely an egotistical longing for a pleasurable â€Å"high† the children supply them with. The second philosophy, utilitarianism, is based on Jeremy Bentham’s principle of utility, actions whi ch amplify happiness and diminish pain for the majority of people, play an essential role. To restrain the heinous act from occurring, Jack sacrifices his own grandson, Steven, to spare the lives of the other children on Earth. The 456 are at fault for the outlandish children-related incidences around the world. The children stop in mid-action and recite exact words at the same time for five consecutive days. These events are linked to a previous abduction by the 456 in 1965. The only two people conscious of the previous abduction are immortal Captain Jack, who was there during the abduction, and the Home Office Permanent Secretary John Frobisher. For most of the first episodes, Torchwood members, Jack, Ianto, and Gwen, know nothing of the situation, but are able to communicate with an insider, Lois Habiba, ... ...uction to Ethics, 6th Edition. McGraw-Hill Higher Education/CourseSmart, 2008. 170. Online book. Rosenstand, Nina. The Moral of the Story: An Introduction to Ethics, 6th Edition. McGraw-Hill Higher Education/CourseSmart, 2008. 165. Online book. Rosenstand, Nina. â€Å"Individual Ethical Egoism.† The Moral of the Story: An Introduction to Ethics, 6th Edition. McGraw-Hill Higher Education/CourseSmart, 2008. 183. Web source. Rosenstand, Nina. The Moral of the Story: An Introduction to Ethics, 6th Edition. McGraw-Hil Higher Education/CourseSmart, 2008. 225. Online book. Rosenstand, Nina. The Moral of the Story: An Introduction to Ethics, 6th Edition. McGraw-Hill Higher Education/CourseSmart, 2008. 229. Web source. Rosenstand, Nina. The Moral of the Story: An Introduction to Ethics, 6th Edition. McGraw-Hill Higher Education/CourseSmart, 2008. 241. Online book.

Marketing Chester Zoo to 16-to-24-year-olds Essay -- Business and Mana

Marketing Chester Zoo to 16-to-24-year-olds At the moment, Chester Zoo is the leading zoo in the country. It is a non-profit organisation and its mission is to support and promote conservation by breeding threatened animals, providing excellent animal welfare, high quality public service, recreation, education and science. Currently, their main source of income is from the admissions (see appendix 2B) Currently, the zoo is facing a marketing problem: The 16-24 year old age group is not visiting the zoo as much as expected to. (See appendix 7B) My task is to analyse the situation and come up with a solution. I shall do this by looking at the marketing strategy of Chester Zoo. Marketing is a continuous process of learning about and understanding a business’ customers and competitors, anticipating their customer needs, providing a suitable product at the right place, with the right price and the right promotion to attract customers. A marketing strategy is a plan that is evaluated carefully, for the future marketing of a business. It takes into account the company’s strengths, weaknesses, opportunities and threats, together with the 4P’s (Price, Product, Place and Promotion), with these two areas in mind, a suitable plan is thought out. In this case, Chester Zoo will be looking to improve their marketing strategy to attract and keep more 16-24 year olds. My main research methods will be by: -Going to the zoo and interviewing the staff there. This is for me to judge the level of their service without any bias from other sources. -Consulting a range of sources, which have both primary and secondary evidence, including articles of quality from different media. This will help me see any trends over the years, and hopefully, their weaknesses and strengths. -I will also conduct a survey in form of a questionnaire aimed at 16-24 year olds. This will be to get a better perspective of the situation, to understand the reason behind the low visiting rate by this age group, anticipate their needs, and hopefully as an eye-opener to the solution. -Reading through various news report (related to Chester Zoo) -Reading about / visiting some of Chester Zoo’s key competitors to understand / see how they attract their customers of this age group. -Consulting some relevant business textbooks to further understand and improve my knowledge, especially about m... ...rket was students, so a ‘Student Card’ could be used. But what about the non-students? Some people may feel like their privacy is being intruded upon if they have to prove their age before gaining entrance into a zoo; as a result, they may choose to go elsewhere, and Chester Zoo would lose out. Some forms of identification could be false/ forged without the knowledge of Chester Zoo, and unfair entrance gained. There’s also a potential risk of losing customers from the other sectors, especially if they feel that the zoo has â€Å"changed†- they may lose the familiarity they already have. If Chester Zoo decides to carry out this scheme temporarily, when they revert to their â€Å"usual† fees, there is a chance that this situation will go back to the old problem of the 16-24 year olds not visiting as expected to but they may have retained some of the age group who may be visiting them regularly. As with most ventures, this is risky and daring. In theory, my proposal should work well, and serve to improve Chester Zoo’s marketing strategy. However, in practicality, this may not be the case, and in the end it will be up to Chester Zoo to decide whether or not this proposal is worth executing.

Individual Assignment Two Essay

The popularity of Southwestern University’s football program under its new coach, Bo Pitterno, surged in each of the 5 years since his arrival at the Stephenville, Texas, college. With a football stadium close to maxing out at 54,000 seats and a vocal coach pushing for a new stadium, SWU president Joel Wisner faced some difficult decisions. After a phenomenal upset victory over its archrival, the University of Texas, at the homecoming game in the fall, Dr. Wisner was not as happy as one would think. Instead of ecstatic alumni, students, and faculty, all Wisner heard were complaints. â€Å"The lines at the concession stands were too long†; â€Å"Parking was harder to find and farther away than in the old days† (that is, before the team won regularly); â€Å"Seats weren’t comfortable†; â€Å"Traffic was backed up halfway to Dallas†; and on and on. â€Å"A college president just can’t win†, muttered Wisner to himself. At his staff meeting the following Monday, Wisner turned to his VP of administration, Leslie Gardner. â€Å"I wish you would take care of these football complaints, Leslie†, he said. â€Å"See what the real problems are and let me know how you’ve resolved them†. Gardner wasn’t surprised at the request. â€Å"I’ve already got a handle on it, Joel†, she replied. â€Å"We’ve been randomly surveying 50 fans per game for the past year to see what’s on their minds. It’s all part of my campus-wide TQM effort. Let me tally things up and I’ll get back to you in a week†. When she returned to her office, Gardner pulled out the file her assistant had compiled (see the following table). â€Å"There’s a lot of information here†, she thought. Questions: 1. Using at least two different quality tools, analyze the data and present your conclusions. 2.  How could the survey have been more useful? 3.  What is the next step? Fan Satisfaction Survey Results (N = 250) Rochester Manufacturing Corporation (RMC) is considering moving some of its production from traditionally numerically control machines to a flexible machining system (FMS). Its numerical control machines have been operating in a high variety, low volume intermittent manner. Machine utilization, as near as it can be determine, is about 10%. The machine tool sales persons and a consulting firm want to put the machines together in a FMS. They believe that a $3,000,000.00 expenditure on machinery and the transfer machines will handle about 30% of RMC’s work. There will, of course, be a transition and start up cost in addition to this. The firm has not yet entered all its parts into a comprehensive group technology system, but believes that the 30% is a good estimate of products suitable for the FMS. This 30% should fit very nicely a â€Å"family†. A reduction, because of higher utilization, should take place in the number of pieces of machinery. The firm should be able to go from 15 to about 4 machines, and personnel should go from 15 to perhaps as low as 3. Similarly, floor space reduction will go from 20,000 square feet to about 6,000. Throughput of order should also improve with this family of parts being processed in 1 to 2 days rather than 7 to 10 days. Inventory reduction is estimated to yield a one-time $750,000 savings and annual labor savings should be in the neighborhood of $300,000.00. Although the projections all look very positive, an analysis of the project’s return on investment showed it to be between 10% and 15% per year. The company has traditionally had an expectation that projects should yield well over 15% and have payback periods of substantially less than 5 years. Questions: 1.  As the production manager for RMC, what would u recommend? And why? 2.  Prepare a case by a conservative plant manager for maintaining the status quo until the returns are more obvious 3.  Prepare the case for an optimistic sales manager that you should move ahead with the FMS now. ACM is an electronics component manufacturer that has been located in Singapore since 1991, supplying original equipment manufacturers (OEMs) with quality components. In the past several years, ACM has experienced increasing pressure from other manufacturers located in other countries. In Singapore, while labor remains quite inexpensive, there has been a relatively steady increase in labor costs. In addition, utility costs – most notably water and energy costs – have led the firm to contemplate moving operations elsewhere in Asia in an attempt to make the firm more competitive. ACM remains profitable, but margins have shrunk, and management is interested in ensuring that the firm remains competitive in the medium term to long term against other component manufacturers. A team of senior management has formed a committee to reach a decision regarding possible relocation. The committee has identified two additional locations as possible candidates for relocation: Hong Kong (People’s Republic of China [PRC]) and Kuching (Malaysia). Hong Kong’s main attractions stem from the fact that since 1997, when its sovereignty was transferred back to the PRC, labor costs have decreased as access to labor has increased. Hong Kong enjoys a large seaport and very good transportation infrastructure, and this is important in moving in raw materials and moving out finished components  to customers. Senior management believes that an increasing number of OEMs will move to the PRC in the next several years, as has been the case in the past decade. This will only increase the attractiveness of locating the manufacturing facility in Hong Kong. Kuching is located in the Malaysian province of Sarawak, on the island of Borneo. It is the fourth-largest city in Malaysia and home to a population of around 650,000. Several points make Kuching attractive to the relocation committee. First, locating here would give access to natural resources and other production inputs. Second, the transportation infrastructure is good, and the city hosts a deep sea port for moving raw materials in and finished good out. That said, the port is not as large or accessible as those of Hong Kong or Singapore, and several committee members have expressed concern about the frequency of ship visits to Kuching. If the port does not receive regular service from container ships, transportation costs to ship components to OEMs will doubtlessly stable and inexpensive in Malaysia. The committee has contracted the government of Singapore to elicit possible incentives to not relocate to another country. Singapore is offering a five-year exemption on taxes for ACM if the plant remains in Singapore. The government will also assist by partially subsidizing labor, water, and energy costs for five years. Committee members realize that the Singapore plant, which has been operating for years, has already been amortized, and opening a new plant would require additional capital costs. That said, opening a new factory would also provide an opportunity to upgrade production equipment to more productive and energy-efficient alternatives. Questions: 1.  What advantages and disadvantages does each potential location offer? 2.  What other relevant factors that are not mentioned in this case study might play a role in this decision? 3.  Why is transportation infrastructure so important in this decision? 4.  This is a long-term, strategic decision; what factors might change in the next 10 to 20 years? How will this influence the decision? 5.  Which alternative would you recommend, under which circumstances?† Henry Coupe, the manager of a metropolitan branch office of the state department of motor vehicles, attempted to perform an analysis of the driver’s license renewal operations. Several steps were to be performed in the process. After examining the license renewal process, he identified the steps and associated times required to perform each step as shown in the following table. State Automobile License Renewals Process Times Step 1. Review renewal application for correctness 2. Process and record payment 3. Check file for violations and restrictions 4. Conduct eye test 5. Photograph applicant 6. Issue temporary license Average Time to Perform (seconds) 15 30 60 40 20 30 Coupe found that each step was assigned to a different person. Each application was a separate process in the sequence shown below. Coupe determined that his office should be prepared to accommodate the maximum demand of processing 120 renewal applicants per hour. He observed that the work was unevenly divided among the clerks, and the clerk who was responsible for checking violations tended to shortcut her task to keep up with the other clerks. Long lines built up during the maximum demand periods. Coupe also found that the Steps 1 to 4 were handled by general clerks who were each paid $12 per hour. Step 5 was performed by a photographer paid $16 per hour. (Branch offices were charged $10 per hour for each camera to perform photography.) Step 6, issuing temporary licenses, was required by state policy to be handled by uniformed motor vehicle officers. Officers were paid $18 per hour, but could be assigned to any job except photography. A review of the jobs indicated that Step 1, reviewing the application for correctness, had to be performed before any other step could be taken. Similarly, Step 6, issuing temporary licenses, could not be performed until all the other steps were completed. Henry Coupe was under severe pressure to increase productivity and reduce costs, but he was also told by the regional director of the Department of Motor Vehicles that he had better accommodate the demand for renewals. Otherwise â€Å"heads would roll.† Questions: 1.  What is the maximum number of applications per hour that can be handled by the present configuration of the process? 2.  How many applications can be processed per hour if a second clerk is added to check for violations? 3.  If the second clerk could be added anywhere (and not necessarily to check for violations, as in (2)), what is the maximum number of application the process can handle? What is the new configuration? 4.  How would you suggest modifying the process in order to accommodate 120 applications per hour? What is the cost per application of this new configuration?